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12月黑猫投诉企业红黑榜去哪儿网进入月度红榜前十
2020-01-08 00:05   来源:  www.luv2lounge.com   评论:0 点击:

12月黑猫投诉企业红黑榜去哪儿网进入月度红榜前十远离消费陷阱,规避消费误区,提升消费体验,黑猫投诉平台

远离消费陷阱,规避消费误区,提升消费体验,黑猫投诉平台全天候服务,您的每一条投诉,每一次对消费的建议,都可能会改变这个世界。投诉请上黑猫:

away from the consumption trap, avoid the consumption misunderstanding, enhance the consumption experience, black cat complaint platform all-weather service, your every complaint, every suggestion to consumption, may change the world. Please go to Black Cat:

  截至2019年12月底,黑猫投诉平台累计收到消费者有效投诉近90万件,12月有效投诉超14万件。随着春节的临近,春运火车票开售,12月旅游出行住宿类有效投诉量增长较多。此外,金融支付类有效投诉增幅较大。

By the end of December 2019, the Black Cat Complaints Platform had received nearly 900,000 valid complaints from consumers and more than 140,000 in December. With the Spring Festival approaching, the Spring Festival train tickets for sale, the number of effective complaints about travel accommodation in December increased more. In addition, the financial payment category of effective complaints increased significantly.

  黑猫投诉“红黑榜”,一方面可以为广大消费者提供数据参考,另一方面也是对提供优质服务企业的褒奖,对不负责任商家的曝光。

Black cat complaints \"red and black list \", on the one hand can provide data reference for the majority of consumers, on the other hand, to provide quality service enterprises, exposure to irresponsible merchants.

  12月,春运开启,火车票预售,很多然选择用抢票软件买票。智行火车票12月有效投诉量近900件,11月有效投诉量仅100余件,环比增长%。的问题涉及重复扣款、查询不到订单及扣款抽奖等。智行火车票凭借超80%的完成率,和快速的响应,成为月度红榜第一。

In december, the chunyun opened, train tickets pre-sale, many choose to use the software to buy tickets. In December, the number of valid complaints was nearly 900, and the number of valid complaints in November was only more than 100, an increase of%. The problem involves repeat deduction, lack of access to orders and draw on deductions. Zhixing train ticket with more than 80% of the completion rate, and rapid response to become the top of the monthly list.

  接近春节,除了火车票,机票酒店相关投诉也有所增多。12月,去哪儿网有效投诉量超250件,环比11月增长%。年底投诉量虽然大幅上涨,但去哪儿网凭借更好的完成率和更快的响应进入月度红榜前十。去哪儿网12月完成率接近80%,环比11月增长%。除去哪儿网,月度红榜前十还有。12月携程有效投诉量超400件,凭借快速有效的处理进入月度红榜前十。

Close to the Spring Festival, in addition to train tickets, ticket hotel related complaints have also increased. In december, there were more than 250 valid complaints, up% from november. Although the number of complaints rose sharply at the end of the year, but where the network with better completion rate and faster response to the top 10 on the monthly list. The net's December completion rate is close to 80%, up% from November. Except for the net, the top 10 of the monthly red list. In december ctrip effective number of complaints more than 400, with rapid and effective processing into the top 10 monthly red list.

  国考结束,各地的公务员考试也会陆续展开,12月中公教育有效投诉量激增,从以往的几十件激增至350余件,环比11月增长%。2019年8月以来,中公教育开始着力处理投诉,12月投诉回复率提高至100%,完成率环比11月增长%达到60%以上。此外,其响应时间也从11月的1天缩短至不到2小时。消费者投诉问题主要涉及退费。

At the end of the national examination, local civil service examinations will also be launched one after another, and the number of effective complaints in public education will surge in December, from dozens in the past to more than 350, an increase of% over November. Since August 2019, China Public Education began to focus on handling complaints, and the response rate of complaints increased to 100% in December, and the completion rate increased by more than 60% compared with November. In addition, the response time was reduced from one day in November to less than two hours. Consumer complaints mainly involve refund.

  12月,俞兆林投诉爆发,从0件到225件,消费者投诉问题集中于在天猫俞兆林旗舰店购买福袋被骗,1999元购买的福袋,里面只有价值几十元的秋衣秋裤。黑猫投诉通过电话、、邮箱等方式联系俞兆林,一直未解决投诉。

In December, Yu Zhaolin complaints broke out, from 0 to 225, consumer complaints focused on the Tmall Yu Zhaolin flagship store to buy a blessing bag was cheated,1999 yuan to buy a blessing bag, inside only a few tens of dollars worth of autumn clothes and autumn pants. Black cat complaints through telephone, email and other ways to contact Yu Zhaolin, has not resolved the complaint.

  双十一过后,双十二热度依旧,阿里客服与天猫超市的相关投诉依然高居不下。11月,阿里客服有效投诉量超8000件,12月其有效投诉量依然超6500件。11月,天猫超市有效投诉量超450件,12月有效投诉量与其基本持平,投诉依然零处理。黑猫投诉多次尝试联系处理投诉,无进展。

Double 11 after, double 12 heat still, ali customer service and tmall supermarket related complaints are still high. In november, ali had more than 8000 valid complaints, and in december it had more than 6500. In november, there were more than 450 valid complaints at the tmall supermarket. In december, the number of valid complaints was basically the same, and the complaints remained zero. Black cat complaints many attempts to contact the handling of complaints, no progress.

  黑榜:ofo小黄车、立刻出行、亨骑电单车、女神派、一度用车、TOGO途歌、闪影行、酷骑单车、LeoCar利澳出行、一步用车

Black list:of small yellow car, travel now, Heng ride, Goddess pie, one-time car, TOGO song, flash, cool bike, LeoCar travel, Macao, one car.

  红榜:街电、哈啰出行、GoFun出行、怪兽充电、云充吧、摩拜单车、漂流伞、小电科技、松果电单车、咻电-共享充电宝

Red list: Street electricity, hello travel, GoFun travel, monster charging, cloud charging bar, mobike, drift umbrella, small electricity technology, pine cones, sex - sharing portable battery

  黑榜:、天猫超市、哎呦有型、芒果好物、猎趣APP、玩蛋趣官网、呆萝卜、门客生活、好乐买okbuy、估吗手机回收

Black list:, Tmall supermarket, oops, mango good stuff, hunting app, egg fun website, dull radish, doorman life, good fun buy okbuy, estimate mobile phone recycling

  黑榜:易到用车、高灯科技、中国、、Booking缤客、优驾行、北京假日阳光环球旅行社、中国国际航空、四川航空、上海度假区

Black list: easy - to - car, high - light technology, China, Booking Planner, driving, Beijing Holiday Sunshine Global Travel Service, China International Airlines, Sichuan Airlines, Shanghai Resort.

  红榜:智行火车票、携程、去哪儿网、民航通、途家民宿、铁友旅行网、同程艺龙、神州租车、如程网、锦江WeHotel

Red list: Zhixing train tickets, Ctrip, where to go network, civil aviation link, home lodging, Tieyou travel network, Tongcheng Yilong, Shenzhou car rental, such as Cheng net, Jinjiang We Hotel

  黑榜:PicsArt美易、中经汇通、游戏、王者荣耀、芒果TV、加仑车服、屏客来电秀、章鱼精选章鱼哥外卖优惠券官方、游戏、QQ音乐

Black list: Pics Art Mei Yi, China Economy Huitong, Game, Honor of Kings, Mango TV, Gallon Carsuit, Screen Guest Show, Octopus Selected Octopus Go Takeaway coupons Official, Game, QQ Music

  黑榜:、超职教育、一兆韦德健身、点跃在线、威尔仕健身、明世教育、仁和会计教育、叮咚课堂365、鱼乐贝贝、京师龙教育在线

Black list:, over-the-job education, one-megawell fitness, dot-jump online, wilsh fitness, mingshi education, yanhe accounting education, ding-dong classroom 365, yule bebe, jing shilong education online

  红榜:TutorABC、中公教育、师大教育、vipJr、洛基英语、曼且思教育、曼果教育、思鑫诚禾、聚师网、轻课_潘多拉英语

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  黑榜:拍拍贷金融、有用分期、小花钱包、美利车金融、喜鹊快贷、恒昌利通、、爱白条、晋商消费金融股份公司、速金服

Black list: shoot loan finance, useful installment, small flower wallet, American car finance, magpie fast loan, Hengchang Litong, Ai white bar, Jin merchants consumer finance joint stock company, fast gold clothing

  红榜:讯联智付、哪吒分期、盈源科技、天下信用、快借分期、卡牛信用管家、360借条、58好借、分期乐、京东金融

Red list: news Lianzhi Fu, Nezha installment, Yingyuan technology, world credit, quick loan installment, card cattle credit housekeeper,360 debit note,58 good loan, stage music, JingDong finance


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